Customer Journey Mapping… The core challenge many financial enterprises have is their ability to offer a unified customer experience for banking services across different touch points. The lack of such a unified experience…
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Customer Journey
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CIOCloudContainersDigitalOpinionSoftware Defined DatacenterTransformation
An Enterprise Cloud Maturity Model for 2018…
As compliance and security considerations have ameliorated, Enterprises have begun moving workloads into the public cloud in addition to building feature-rich private clouds. The combination of both – the Hybrid…
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Digital
Demystifying Digital – the importance of Customer Journey Mapping…(2/3)
by vamsi_cz5cgoby vamsi_cz5cgoThe first post in this three part series on Digital Foundations @ http://www.vamsitalkstech.com/?p=2517 introduced the concept of Customer 360 or Single View of Customer (SVC). We discussed specific benefits from…