FinTech

 Customer Journey Mapping… The core challenge many financial enterprises have is their ability to offer a unified customer experience for banking services across different touch points. The lack of such a unified experience…

In 2018, Retail and Consumer Banking provide the lions share of all global financial services industry revenues. After having recovered from the Great Recession of 2008, Retail banks, especially in…

After a decade of focusing on compliance with regulatory mandates, Banks are back at fixating on technology innovation. The reason is obvious – over the last five years, Silicon Valley majors…

“We live in a world awash with data. Data is proliferating at an astonishing rate—we have more and more data all the time, and much of it was collected in order to improve decisions about some aspect…

As enterprises embark or continue on their Digital Journey, APIs are starting to emerge as a key business capability and one that we need to discuss. Regular readers of this…

“When models turn on, brains turn off.” – Dr. Til Schuermann, Formerly Research Officer in the Banking Studies function at the Federal Reserve Bank of New York.Currently Partner at Oliver Wyman…

Despite the introduction of new security measures such as EMV chip technology, 2016 saw the highest number of victims of identity fraud , according to a new report from Javelin…

I had the recent honor of being interviewed by Nick Ismail, editor at Information Age UK. We discussed IT trends driving financial services worldwide. For this week’s blogpost, I wanted to…

                   Not all Corporate Data is created and managed equally as the above Infographic illustrates

“The recession of 2007 to 2009 was still the most painful since the Depression. At its depths, $15 trillion in household wealth had disappeared, ravaging the pensions and college funds…